You are about to pay a stranger to help you with your Google Play app. Asking "is it legit?" is exactly right. We cannot ask you to simply trust us, so this page does two things: it shows what you can check about ClosedTest, and it gives you a checklist for any service, including us. Google's rule that creates this market is in its testing requirements.
What you can verify about ClosedTest
| What | Where to check it |
|---|---|
| Prices are public and one-time per app: $19, $29 or $39 | The pricing section |
| Payment goes through Stripe | The checkout page and the site footer |
| The refund rules are written down: full refund before testers opt in, a free re-run first if Google rejects (then a refund if that fails), and a refund minus days worked if you cancel mid-test. Conditions apply | The refund policy |
| We never need your Play Console password. We only need your opt-in link | The homepage says so near the top |
| What we deliver is shown, in the format of a real report | The sample report (a fictional app) |
| Counts from our own records are public | The testing results and success stories pages |
| You can reach us, and see who we are | hello@closedtest.app, or Telegram. The About page says what we do and do not do |
| We are independent | We are not affiliated with Google |
What we do not claim
- We do not promise approval. Google decides every application. Our refund is narrower than a promise of "approved, or your money back", and we say so on the services compared page.
- We are not the cheapest. Some services publish lower prices. We compare them honestly.
A checklist for any closed testing service
- Is the price published? Be careful with services that only quote prices in private messages.
- Is the refund written down, with its conditions? "Guaranteed" with no conditions is not a refund policy.
- Do they ask for your Play Console password or access? They should not. A service needs only your opt-in link.
- Do they promise approval? Nobody controls Google's decision. A promise you cannot check is a warning sign. See what to ask before you pay.
- What evidence do you get? Daily records, screenshots, a report?
- Can you contact a real person? An email or a messaging address that answers.
- What do independent reviews say? Read recent ones, and read the negative ones.
- Start small. If you can, pay for the smallest option first.
Warning signs
- Asks for your account login.
- Promises results that depend on Google.
- No refund text, or one that changes in chat.
- Cannot explain what happens when a tester drops out. See what to do when a tester drops out.
- Pressure to pay by a method you cannot dispute.
If you are still unsure about us
Write to hello@closedtest.app with your questions, and we will answer in writing before you pay. You can also compare us in writing with other options: ClosedTest vs TesterBee, ClosedTest vs Testers Community, and ClosedTest vs Closed Test Pro.
ClosedTest is an independent service and is not affiliated with Google.