Card payments are charged in full upfront via Stripe. If you cancel for any reason before our testers begin opting in — or if we fail to get your testers opted in within 48 hours of receiving a working opt-in link — you get a full refund. (If you arranged 50/50 via PayPal instead, this applies to your deposit.)

Same protections either way — payment method doesn't change your rights. Cancel before testers start: full refund. Google rejects after a completed run: full refund or free re-run. Cancel mid-test: pro-rata refund for unused days. See the sections below for exact numbers.

Applies when you completed the full 14-day run with us, used our questionnaire guide for your answers, and pushed at least one update during the test (we remind you). Send us Google's rejection message within 14 days and choose: 100% refund, or a free re-run with 4 extra testers at no cost. Most rejections are fixable — the re-run usually gets it through — but the choice is yours.

Once testers are opted in and active, they're being paid for their time. If you cancel during the 14 days, we refund the unused portion pro-rata (remaining days ÷ 14), calculated on the full plan price. Example: cancel after day 7 on the $29 plan → $14.50 back.

Rejections unrelated to testing: content-policy violations, misleading store listing or metadata, malware/security flags, developer-verification problems, or an app build that crashes on install and isn't fixed after we report it. We'll tell you before starting if we see an obvious risk in one of these areas — we'd rather lose the sale than run a test that can't pass.

Back to the same method you paid with — PayPal or the card you used — within 5 business days of approval. No store credit, no "contact support to escalate" loops — one message to the same person who ran your test.